Terms & Conditions

Effective Date: 11th September 2025
Welcome to Blue Mind Specialist Clinic. By accessing or using our website (www.bluemindclinic.com) and our services, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our site or engaging our services.

1. General Information

  • Blue Mind Specialist Clinic (“the Clinic,” “we,” “our,” or “us”) is a registered private medical practice in Malaysia, providing psychiatry and mental health services.
  • These Terms govern your use of our website, online content, booking systems, and any services or resources provided by us.
  • By using our website or services, you confirm that you are at least 18 years old or have obtained parental/guardian consent.

2. Medical Disclaimer

  • The information on this website is provided for general education and awareness purposes only.
  • It should not be considered as medical advice, diagnosis, or treatment.
  • For personal medical advice, you should consult a qualified healthcare professional directly.
  • Use of information from this website is at your own risk.

3. Appointments & Services

  • All appointments (online or in-person) are subject to availability.
  • We reserve the right to reschedule or cancel appointments due to emergencies, public holidays, or unforeseen circumstances.
  • Consultation fees must be paid as per the clinic’s fee schedule, which may be updated from time to time.
  • Failure to attend a scheduled appointment without notice may result in cancellation fees.

4. Confidentiality & Privacy

  • Your privacy is very important to us. All patient information will be kept confidential in accordance with Malaysian laws and medical ethics.
  • Personal information collected through this website (e.g., booking forms, contact forms) will be handled according to our Privacy Policy.

5. Use of Website

When using our website, you agree:

  • Not to misuse, disrupt, or attempt unauthorized access to the site.
  • Not to use the website for unlawful purposes.
  • To provide accurate and truthful information when submitting forms or making bookings.

6. Intellectual Property

  • All content on this website (text, images, graphics, logos, blog posts, and other materials) is owned by Blue Mind Specialist Clinic unless otherwise stated.
  • Content may not be copied, distributed, or reproduced without prior written permission.

7. Third-Party Links

  • Our website may include links to third-party websites. These are provided for convenience only.
  • We are not responsible for the content, accuracy, or practices of external websites.

8. Limitation of Liability

  • While we strive to keep our website accurate and up to date, we make no guarantees regarding completeness, accuracy, or reliability.
  • We are not liable for any direct or indirect loss, injury, or damage resulting from the use of our website or services, except as required by Malaysian law.

9. Changes to Terms

  • We may update these Terms & Conditions from time to time. Updates will be posted on this page with the revised “Effective Date.”
  • Continued use of our website or services after changes means you accept the updated Terms.

10. Governing Law

  • These Terms & Conditions are governed by the laws of Malaysia.
  • Any disputes shall be subject to the exclusive jurisdiction of the courts of Malaysia.

11. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us at:

Blue Mind Specialist Clinic
Address: B-12-1 (Ground Floor), LORONG BAYAN INDAH 3, BAY AVENUE, BAYAN LEPAS, 11900, PULAU PINANG
Email: admin@bluemindclinic.com
Phone: 011-56576877

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